Keynote Speakers


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Mark Bowden

Keynote Speaker

Communication Expert | Performance Trainer

Today’s executives need to do more than simply succeed: they need to stand out. Communications expert Mark Bowden explains how to use persuasive communication skills to set yourself apart, win trust, and generate profit. His trademark techniques are used by top leaders and political players around the world who want to gain an advantage—beyond words—when they speak.

Bowden received a university degree in performance in the UK, and studied the gesture-control methods of Jacques Lecoq’s Laboratory of Movement in Paris. He then went on to work with leading practitioners of movement psychology, building upon the influence techniques of Dr. Milton Erickson. Bowden is on the faculty of the International Masters of Health Leadership at McGill University, and on the faculty as the business presentation trainer for The Kellogg-Schulich Executive MBA, ranked #1 in the world by The Economist.

Bowden has a reputation for being one of the world’s expert performance trainers, and he is highly sought after for his business-presentation acumen. His client list also includes leading business people, teams, and politicians—from presidents and CEOs of Fortune 500 companies to prime ministers of G8 powers. Some of his recent clients include RBC, TD, Amex, Scotiabank, Unilever, EDF, Zurich Insurance, Munich Re, AVIVA, Microsoft, Gartner, Google, Toyota, VW, Samsung, Johnson & Johnson, P&G, Viacom, WPP, The BBC, ITV, Walmart, Nestle, Disney, Canadian Medical Association, Roche, GSK, Teva, Novo Nordisk, and PPG.  His bestselling body-language book, Winning Body Language, has been translated into five languages and sold around the world.


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Jesse Hirsh

Plenary Speaker

Jesse Hirsh is a knowledge professional, data scientist and artist based in Toronto, Canada.

He owns and operates Metaviews Media Management Ltd., which focuses on research and consulting around new media business models, big data, and the strategic use of social media.  He is also a co-founder of the Academy of the Impossible a peer to peer life long learning facility.

Educated at the McLuhan Program at the University of Toronto, his passion is educating people on the potential benefits and perils of technology.


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Susan Stewart

Endnote Speaker

Susan shares the art and practice of seeing the lighter side of life. The art is believing in our ability to overcome adversity and knowing that there is always more than one way to see things. The practice is being deliberate with how we respond to the changes and challenges that come our way.

As stress and negativity continue to prevent us from thriving personally and professionally, Susan shares ways to meet life with humour and a positive outlook. She also reveals how seeing the lighter side of life helps us fulfill our potential and improves our odds for success.

Professionally speaking, Susan has taken a winding road.  After earning a Theatre Arts degree from the University of Waterloo, she moved to Toronto and began performing stand-up comedy.  Five years into her budding comedy career, fear, self-doubt, and negative self-talk manifested into depression and anxiety which led her to hang up her microphone not knowing if she would be able to perform on stage again.

After leaving comedy, she landed a Human Resources position with the Ontario Government. During her career as an Organizational Learning and Development Consultant, she was asked to present a comical presentation about wellness at a staff meeting. Her presentation was a smash-hit and since that day she has been using my comedic powers for good, rather than evil.  A humorist/inspirational speaker was born.

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ARMA Canada is the Canadian region of ARMA International. ARMA Canada is comprised of 14 chapters. ARMA Canada aligns it's goals and objectives with ARMA International's vision and mission, which is:

“To provide professionals with the resources, tools, and training (in person or electronically) they need to effectively manage records and information within an established information governance framework.”


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